Terms & Conditions

1. Introduction

Welcome to Swish Culture Ltd (“we”, “us”, or “our”). By accessing our website and/or placing an order, you agree to be bound by the Terms and Conditions outlined below. These apply to all users of the site, including browsers, customers, merchants, and contributors of content. If you do not agree with any of these terms, you must not use this website.

We reserve the right to amend these Terms at any time. Continued use of our website or services indicates your acceptance of any updates.

2. Our Service

Swish Culture Ltd specialises in custom basketball kits, teamwear, and apparel. Our services are provided “as is” and “as available”, and we make no warranties or guarantees regarding the availability, accuracy, or performance of our services.

3. Online Orders and Sales Agreement

Adding products to your basket does not constitute a contract of sale.
An order is only confirmed when:
- A completed order is submitted online.
- Payment is successfully received or authorised.
We reserve the right to refuse or cancel any order for reasons including stock availability, payment issues, or errors in pricing or product information.

4. Pricing and Payment

Prices exclude UK VAT (20%) unless otherwise stated.
Delivery charges are calculated at checkout.
Prices are subject to change without notice.
International customers may be liable for customs/import duties.
Payments can be made via PayPal, Stripe, or credit/debit card.

5. Delivery

Orders are shipped to the address provided at checkout.
Delivery timelines are estimates and not guarantees.
We are not responsible for delays due to customs or couriers.
We cannot change the delivery address after dispatch.

6. Returns and Cancellations

You may cancel an order within 5 working days of receiving your goods, provided items are unworn and in original packaging.

Custom or personalised items are non-refundable unless faulty.
Refunds are processed within 5 working days of returned goods being received.
For full details, see our Returns Policy.

7. Product Descriptions and Accuracy

We strive for accuracy in product descriptions, images, and pricing. However, errors may occur. If a product is listed incorrectly, we reserve the right to cancel or refuse any orders placed for that product.

8. Intellectual Property

All content, trademarks, and data on our website, including text, images, logos, and design elements, are the property of Swish Culture Ltd and protected under copyright laws. You may not reproduce, distribute, or exploit any content without written permission.

9. User Conduct

By using our site, you agree not to:

Use our services for unlawful purposes.
Transmit viruses or harmful code.
Infringe upon any intellectual property rights.
Misrepresent your identity or impersonate another.

Violation of these terms may result in termination of your access.

10. Limitation of Liability

Swish Culture Ltd shall not be liable for any damages arising from the use or inability to use the website or services. This includes, without limitation, indirect or consequential damages, or any loss of data, income, or profit.

11. Privacy

We respect your privacy and protect your data in accordance with UK GDPR regulations. For full details on how we handle personal information, please refer to our Privacy Policy.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

13. Contact Information

Swish Culture Ltd

Company Registered Office:
Studio S7
Moulton Park Business Centre
Northampton
NN3 6AQ
United Kingdom

Company Registration No: 15816717
Email: [email protected]